Indulgent Scentsations Terms & Conditions

Welcome to Indulgent Scentsations

These terms and conditions outline the rules and regulations for the use of Indulgent Scentsations's Website.

Indulgent Scentsations is located at: Trilby Street Redcliffe, Redcliffe 4020 - Queensland , Australia

 By accessing this website we assume you accept these terms and conditions in full. Do not continue to use   Indulgent Scentsation's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers          to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of Australia. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same Cookies. 

We employ the use of cookies. By using Indulgent Scentsations's website you consent to the use of cookies in accordance with Indulgent Scentsations's privacy policy.Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

Unless otherwise stated, Indulgent Scentsations and/or it's licensors own the intellectual property rights for all material on Indulgent Scentsations. All intellectual property rights are reserved. You may view and/or print pages from https://www.indulgentscentsations.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

 Republish material from https://www.indulgentscentsations.com

  • Sell, rent or sub-license material from https://www.indulgentscentsations.com
  • Reproduce, duplicate or copy material from https://www.indulgentscentsations.com

 Redistribute content from Indulgent Scentsations (unless content is specifically made for redistribution).

Hyperlinking to our Content

The following organizations may link to our Web site without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and accredited businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long as the link:

(a) is not in any way misleading;

(b) does not falsely imply sponsorship, endorsement  or approval of the linking party and its  

 products or services; and

(c) fits within the context of the linkig party's site.

 We may consider and approve in our sole discretion other link requests from the following types of organizations commonly-known consumer and/or business information sources such as Chambers of Commerce; dot.com community sites; associations or other groups representing charities, including charity giving sites, online directory distributors; internet portals; accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.

 We will approve link requests from these organizations if we determine that:

(a) the link would not reflect unfavourably on us or our accredited businesses (for example,  trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link);

(b)the organization does not have an unsatisfactory record with us;

(c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Indulgent Scentsations; and

(d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

 These organizations may link to our home page, to publications or to other Web site information so long as the link:

  • is not in any way misleading;
  • does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and
  • fits within the context of the linking party's site.

 If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to indulgentscentsations@gmail.com.

Please include your name, your organization name, contact information (such as a phone number and/or email address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web   site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

 Approved organizations may hyperlink to our Web site as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator (Web address) being linked to; or
  • By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

 No use of Indulgent Scentsation's logo or other artwork will be allowed for linking absent a trademark license agreement. Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

 Reservation of Rights

 We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

 Removal of links from our website

 If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.  Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

 Content Liability

 We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

 Disclaimer

 To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

 limit or exclude our or your liability for death or personal injury resulting from negligence;

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law.

 The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:

  • are subject to the preceding paragraph; and
  • (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

 If you have any queries regarding any of our terms, please contact us.

 

Refund Policy of Indulgent Scentsations

 This Refund Policy ("Policy") applies to the following purchases: online and in person

  1. General

1.1. We offer refunds, repairs and replacements in accordance with the Australian Consumer Law and on the terms set out in this Refund Policy ("Policy").

1.2. Any benefits set out in this Policy may apply in addition to consumer's rights under the Australian Consumer Law.

1.3. Before making a purchase, please read this Policy so that you can understand your rights and what you can expect from us if you are not satisfied with your order.

  1. Australian Consumer Law

2.1. Under the Australian Consumer Law:

2.2. We offer refunds, repairs, and replacements in accordance with the Australian Consumer Law.

2.3. The Australian Consumer Law provides a set of Consumer Guarantees which protect consumers when they buy products and services.

2.4. If the Australian Consumer Law applies, then we cannot avoid the Consumer Guarantees which it provides. If there is an inconsistency between this Policy and the Australian Consumer Law, the Australian Consumer Law will prevail.

2.5. Further information about the Australian Consumer Law and these Consumer Guarantees is available from the website of the Australian Competition and Consumer Commission .

2.6. If a product or service which you purchased from us has a major failure (as defined In the Australian Consumer Law) then you may be entitled to a replacement or refund.

(a) Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

     (i) to cancel your service contract with us; and

     (ii) to gain compensation for its reduced value.

(b) You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled obtain a refund of any unused portion.

2.7. If a product or service which you purchased from us has a failure which does not amount to a major failure (as defined in the Australian Consumer Law) then you may still be entitled to have the goods repaired or replaced.

  1. Cancellation and Change of Mind

3.1. We do not offer any refund if you change your mind, or find the same product or service cheaper elsewhere.

  1. Products Damaged During Delivery

4.1. In the event that the product you ordered has been damaged during delivery:

4.2. We will arrange for repair or replacement once the damaged product has been returned to us and the damage or product fault is verified. We will then provide a replacement of the equivalent product or a store credit (for the product amount only) in the first instance, or a refund of the product cost only if approved by Indulgent Scentsations under extenuating circumstances provided that you have contacted us within the following time from the date of receipt of the product: Seven (7) days

     (a) Please contact us as soon as possible.

     (b) Any damaged product must be returned in the condition in which it was received, together with any packaging and other items which you received with the damaged product.

  1. Exceptions

5.1. Notwithstanding the other provisions of this Policy, we may refuse to provide a repair, replacement or refund for a product or service purchased by you if:

     (a) You misused the said product in a way which caused the problem.

     (b) You knew or were made aware of the problem(s) with the product or service before you purchased it.

     (c) You asked for a service to be done in a certain manner, or you asked for alterations to a product, against our advice, or you were unclear about what you wanted.

     (d) Any other exceptions apply under the Australian Consumer Law.

  1. Shipping Costs for Returns

6.1. In the event that a product you have purchased fails to meet one or more Consumer Guarantees under the Australian Consumer Law, we shall bear any cost of shipping the said product (the "Returned Product") back to us, as well as any cost of shipping any replacement product to you.

6.2. If the Returned Product can easily be shipped or returned, then you are responsible for organising for the Returned Product to be returned to us. If the Returned Product is eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law) then we will reimburse you for the reasonable postage, shipping or transportation costs for the Returned Product.

6.3. If the Returned Product is too large, too heavy, or otherwise too difficult to be removed and returned by you, and is believed to be eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law), then we will organise for the postage, shipping, transportation or collection of the Returned Product, at our cost.

6.4. In the event that we organise and pay for the inspection, postage, shipping, transportation or collection of a Returned Product, and it turns out not to be eligible for a repair, replacement or refund under the terms of this Policy (including under the Australian Consumer Law), then you will be required to pay the costs of any inspection, postage, shipping, transportation or collection of the Returned Product.

  1. Response Time

7.1. We aim to process any requests for repairs, replacements or refunds within seven (7) days of receipt.

  1. How to Return Products

8.1. You can contact us at the end of this Policy to discuss a return using the information.

8.2. Unless otherwise defined in our sole discretion, we shall pay all refunds in the same form as the original purchase or to the same account or credit card used to make the original purchase. Storr credit would be offered only unless there are extenuating circumstances.

8.3. To be eligible for a refund, repair or replacement, you must provide proof of purchase.

8.4. You may be required to provide a government issued identification to qualify for a refund, repair or replacement.

  1. Contact Us

9.1. If you wish to speak to us about this Policy or about any refund, repairs or replacements, please contact us at: indulgentscentsations@gmail.com.